During the 1st week of November, President / Owner, Richard Bodwell spent learning and sharing ideas with some of the best Mechanical Contractors from around the country at the Unified Group's Annual Owners Meeting.
This meeting started with Dennis Snow as the opening speaker. Dennis is a former executive with Disney. He spent the time working with the owners on evaluating all of our processes, but looking at it from the Clients Perspective. Part of our jobs are to provide our clients a great experience if we want them to return.
The rest of the meeting was focused on small and large groups discussing strategic planning, financial management and sharing of best practices / ideas.
Rich has now been back two weeks and is still working through all the notes he took and trying to share them with the rest of the ISS Team.
Congratulations to our friends Sam and Pam DeAngelis from CCM for being the Unified Group's Member of the Year!